Refund policy

Thank you for choosing our products. At DAQ Alimentos, we strive to offer the highest quality products and hope that your experience with us is satisfactory. Given that our products are perishable foods, we have a return and refund policy adapted to the nature of our products. Below, we detail our policy:

Returns:

Unfortunately, we do not accept returns of food products due to safety considerations and regulatory compliance. We understand that each order is unique, and we strive to ensure the quality of our products from production to delivery. If you experience any issues with your order, please contact us immediately so we can address any concerns.

Refunds:

In the unlikely event that your order arrives damaged or with any issues, we are here to help. To request a refund, please provide photographic evidence of the issue within 24 hours of receiving the order. We are committed to evaluating each case individually and taking the necessary steps to resolve any issues.

Contact:

For any problems related to your order, contact us via phone or WhatsApp at +52 333 803 2001. Our team will be happy to assist you and find the best possible solution.

We appreciate your understanding and cooperation regarding our return and refund policy. Your satisfaction is our priority, and we are committed to providing you with the best possible experience.